GUEST SERVICES
Our friendly and knowledgeable Guest Services staff is ready to help make your shopping and dining experience more convenient and efficient.
Contact Guest Services at 949-790-4871 for store information, restaurant reservations, special events information, lost & found, and more. Or visit a Guest Services location located by the Giant Wheel or Carousel. We're here to help you.
ATTRACTION TICKETS
Tickets for the Giant Wheel and Carousel are available for purchase at Guest Services.
Giant Wheel keep on turning! From the moment you see the iconic wheel, you know your day's about to get better. View Giant Wheel ticket information.
Kids of all ages are invited to take a whirl on the recently renovated Carousel. View Carousel ticket information.
The Luckey Climber, designed by kid architect, Spencer Luckey, is a three-dimensional climbing sculpture standing 18 feet tall, 49 feet wide, with 75 platforms. It offers adventure to kids of all ages while challenging them to problem-solve, think spatially, and most of all, to be with other kids. This is a complementary attraction and does not require tickets.
AT YOUR SERVICE
Introducing Irvine Spectrum Center's virtual texting service: At Your Service. If you're in search of a store, a service, or a bite to eat, you can now find it instantly by sending us a text at (949) 267-3339.
Try it! Simply ask questions like, "Where is Nordstrom located?" or "Where can I valet?" or "Where are restrooms?" and our IBM Watson-enhanced guest services experience will help you shop and navigate Irvine Spectrum Center instantly. Go ahead and try it out. We're always here and At Your Service.
OR submit a question using the online form.
VISITOR INFORMATION
Traveling from out of town? Contact Guest Services for airport shuttle, transportation, and taxi information as well as Irvine attractions information. Be sure to also inquire about the OC Stylish Savings book, reserved exclusively for out-of-town visitors to Orange County, which provides exclusive offers, gifts, and amenities from participating stores and restaurants at Irvine Spectrum Center and Fashion Island.
STROLLERS, WHEELCHAIRS, & SCOOTERS
Complimentary stroller and wheelchair rentals are available from Guest Services during shopping center hours. Electric Conveyance Scooters (ECV) are also available for rent for a duration of four hours at no charge. If the ECV is not returned within the four-hour rental period, the borrower will be charged $25 for every half hour after the four-hour period.
MOBILE DEVICE CHARGERS
Irvine Spectrum Center is pleased to offer guests complimentary cell phone / mobile device charger rentals. Available at Guest Services.
